OUR CORE VALUES
Building Long-term Partnerships
We strive to reach common goals through meaningful, long-term partnerships. We judge ourselves more on repeat business than on new work—most of our clients retain our services on an ongoing basis to assist with all their online marketing needs, rather than just hire us for a single project and move on. We pride ourselves on the fact that we have such a close working relationship with clients. They truly view us as partners. Working with an agency vendor shouldn’t be difficult or contentious. After all, we only exist to serve our clients. Working Ourselves out of a Job
We don’t purposefully lock ourselves into having any client rely on us for continued service and support. Instead, we work hard to empower our clients by helping them better leverage technology themselves to support their overall business objectives. Many of our projects actually end with our taking the time to train our clients to do a job we could easily charge a lot of money for. It’s like old proverb of teaching a man to fish… we want our clients to eat for a lifetime. Emphasizing Substance Over Style
The user experience is your brand and must be treated as an integral part of the design process. Integrity remains an unwavering advocate of this user-centered design approach for all our clients. Let’s get something clear: we will design you a gorgeous website. We may even win a design award for it. But that is not the goal. First and foremost, every site we built will be functional and will achieve your goals easily and effectively. There are no egos here pushing alternative agendas to design a blue website because blue is trendy—every decision comes down to how it helps further the business goal behind the site. Responsive to a Fault
A client shouldn't have to jump through hoops to get in touch with their design firm. No robots; no red tape. We take our client relationships very seriously and we pride ourselves on providing consistent and reliable support. If you call during business hours, a human being will answer the phone. If you email during business hours, someone will get back to you before the day is over. And if you have an emergency, no matter the hour, it’s all hands on deck. Even if that means getting out of bed.